SHIPPING We will endeavor to ship items within 24 hours of payment being received. Orders are shipped Australia wide via Australia Post Express Post service at $5.00 per delivery.
In the event a parcel is not delivered or damaged in any way, please contact us at amy@allergyriders.com.au, and we will endeavor to resolve the matter. RETURNS If an item is damaged or faulty, please let us know within 7 days of receipt by contacting us at amy@allergyriders.com.au and we can authorise return or exchange. We do not offer returns based upon change of mind. Please choose carefully. EXCHANGE Your satisfaction is our priority. If you are not completely satisfied with your purchase, please contact us at amy@allergyriders.com.au within 7 days of receipt and we can rectify the problem promptly. Once authorised, items must be received in original packaging. Allergy Riders RETURNS PO Box 187 CHELSEA VIC 3186 QUESTIONS We're here to help! Give us a call, or send us an email. We are happy to help in any way we can! Ph: 0418128615 or amy@allergyriders.com.au
STORE HOURS You can order online at anytime. Our general business hours are Monday - Friday 9am to 5pm. Any emails or phone messages outside these hours will be responded to promptly. VIC Public Holidays are observed. |
